AO Travel was founded by Sherry Feng, a Chinese Australian resident of Sydney, starting as a small startup in Sydney in 1991.
It has since rapidly expanded to have offices in China and New Zealand.
At AO Travel, everything we do is customer-centric.
Leveraging years of industry operation and experience, in 2023, AO Travel launched a travel resource allocation platform to address common pain points such as insufficient resource integration, complex procurement processes, and untimely services among peers.
We strive to aggregate travel supply chain procurement resources including flights, hotels, travel insurance, car rentals, and attraction tickets, offering the lowest prices.
Our goal is to bring you maximum benefits and a fast, efficient booking experience.
Our clients value attention to detail, and so does our team.
We never overlook the small things and always strive to do things right.
We endeavor to anticipate every possible issue and address them perfectly and efficiently.
There's no hierarchy here. We're always open to every client.
Customer feedback is a gift, and we handle it with the right approach. We will NEVER deceive our clients.
AO-TRAVEL and AO-MALL have sales offices in Beijing, offering "one-stop service."
They represent travel products and service needs from Australia, New Zealand, Fiji, and the South Pacific.
With our expertise, professionalism, and online technological solutions, we provide comprehensive advice on FIT, group bookings, hotels and attractions to agents.